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Protected checkout changes when a seller receives money, not how a buyer pays. This guide explains the difference and what each side sees at each point.
What protected checkout changes
- The buyer pays once, through a normal checkout, using the payment methods offered on the transaction.
- Funds are safeguarded against that specific transaction rather than passed straight to the seller.
- The seller sees payment safeguarded and can fulfil knowing the money for the order is accounted for.
- Settlement is released after buyer confirmation, or after the review window closes with no reported problem.
What it is not
- It is not an inspection service. ArosaPay does not examine goods.
- It is not a warranty on product quality or fitness for purpose.
- It is not an insurance product and does not guarantee an outcome in a review.
What it does provide is a shared, timestamped record of what was agreed, what was fulfilled and what was confirmed — which is what a structured review works from.
Where fees sit
The transaction fee is applied to the transaction, not charged separately at checkout, and appears on the settlement record. Published pricing is on the pricing page, and how it appears in your books is covered in Payment reconciliation.
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Related guides
Start hereHow ArosaPay worksThe canonical lifecycle of an ArosaPay transaction, from payment safeguarded through to settlement released.Start hereUnderstanding transaction statesA plain-language map of every state a transaction can show, and what each one means for you.BuyersUnderstanding "Payment safeguarded"What the payment safeguarded state means for your money and for the seller's ability to fulfil.
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