Developers1 min read
Reconciliation is a matching problem between three records: your order, the ArosaPay transaction, and the bank line. This guide frames it; the detailed workflow is in the reconciliation documentation.
Matching keys
- Transaction identifier — unique and stable, the primary key for matching.
- Your merchant reference — the bridge to your order system.
- Settlement record — carries the gross amount, the fee applied and the net released.
Where exceptions come from
- Transactions still in release pending at period end.
- Refund processing and refund completed lines against earlier periods.
- Missing or duplicated merchant references written by the integration.
- Recognising gross where the bank line carries net.
Full workflow
The six-step workflow, matched and exception examples and the exception classifications are in the reconciliation documentation.
Go deeper
Related guides
DevelopersMerchant references and transaction IDsHow the two identifiers on a transaction differ and how to use each one correctly.SellersSettlement and reconciliationHow released settlements arrive, what appears on the record, and how to match them to your orders.DevelopersWebhook eventsHow ArosaPay notifies your system of transaction state changes, and how to consume them safely.
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