Confirming receipt tells ArosaPay that the order matches what was agreed. It is the buyer action that moves a transaction from awaiting buyer confirmation into release pending.
How to confirm
- 01
Open the transaction
Find it in your purchases, or use the link you were sent.
- 02
Check the summary
Confirm the item, amount and seller match what you received.
- 03
Confirm receipt
The transaction moves to release pending immediately.
What confirmation commits you to
Confirmation is the signal that releases settlement. Once a transaction has moved past release pending, the review path is no longer available for that transaction, so only confirm after you have actually checked the order.
If only part of the order is wrong
Do not confirm and then raise the problem separately. Report it on the transaction while the window is open, describing exactly what is missing or incorrect — see Reporting a problem.
Related guides
Last updated