Build the infrastructure for trust in Kenyan commerce
ArosaPay builds conditional settlement infrastructure. Every payment is held under custody until the buyer confirms delivery. We are fixing broken commerce flows in Kenya — one settlement at a time.
Why this matters
The problem
Cash-on-delivery dominates African e-commerce. 40%+ order rejection rates. Neither buyer nor seller trusts the other. Billions in commerce is lost to this trust gap every year.
What we're building
Conditional settlement infrastructure. Funds are captured at checkout, held by our licensed payment partner, and released only when the buyer confirms or policy timers complete. Real payment rails with buyer protection built in — not a marketplace, not a wallet.
Why now
African e-commerce is growing 25%+ YoY. Mobile money penetration is accelerating. The regulatory environment is maturing. First-mover advantage in trust infrastructure is real and closing.
What we value
Ownership
You will own systems, not tickets. No one tells you how to solve the problem.
Clarity
We write things down. Decisions are documented. Communication is precise.
Execution
We ship weekly. Velocity matters more than perfection.
Trust systems
We build infrastructure that handles other people's money. There is no 'move fast and break things' with settlement.
This is not for you if...
1. You need detailed instructions before you can start. We define problems, not solutions.
2. You're uncomfortable with ambiguity. We're early-stage — things change weekly.
3. You want a 9-to-5. We care about output, but building infrastructure requires commitment.
Benefits
Open roles
11 positions across engineering, design, operations, marketing, and finance.
Senior Backend Engineer
Build the conditional settlement engine that safeguards millions in merchant payments.
You will work with 2 backend engineers, 1 DevOps engineer, and the CTO.
Frontend Engineer
Build the interfaces where merchants manage payments and buyers confirm satisfaction.
You will work with 1 product designer, 2 backend engineers, and the Head of Product.
DevOps Engineer
Own the infrastructure that keeps payment systems running at 99.99% uptime.
You will work with 3 backend engineers and the CTO. You will be the first dedicated infrastructure hire.
Mobile Engineer
Build the mobile experience where millions of buyers confirm payments and track orders.
You will work with 1 product designer, 1 frontend engineer, and the Head of Product.
Product Designer
Design the flows where trust is built — payment creation, buyer confirmation, and dispute resolution.
You will work with the Head of Product, 3 frontend engineers, and the brand designer.
Brand Designer
Define how ArosaPay looks, sounds, and feels across every touchpoint.
You will work with the product designer, marketing manager, and the CEO.
Customer Success Manager
Own merchant relationships from onboarding to scale — ensuring every merchant succeeds on the platform.
You will work with the operations lead, 1 operations associate, and the sales team.
Operations Associate
Keep the operational backbone of the payment platform running smoothly as we scale.
You will work with the operations lead, customer success manager, and the compliance team.
Growth Marketing Manager
Drive merchant acquisition — find, educate, and convert businesses that need conditional settlement.
You will work with the CEO, content writer, brand designer, and the customer success team.
Content Writer
Explain conditional settlement to every merchant in Africa — through content that educates and converts.
You will work with the growth marketing manager, brand designer, and the CEO.
Finance Manager
Build the financial systems that keep a payment company solvent, compliant, and fundable.
You will work with the CEO, operations lead, and external auditors. You will be the first dedicated finance hire.
Don't see a role that fits?
We're building something ambitious. If you want to be part of it, reach out with your resume and a note about what you'd like to work on.
careers@arosapay.com